Privacy policy

Privacy Policy

Last updated: September 1, 2026

Invero operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Invero is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, process payments, fulfill orders, remember your preferences, send account-related notifications, arrange shipping, facilitate returns and exchanges, enable reviews, and create a customized shopping experience.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, including email, text message, or postal mail, and to show you online advertisements based on your activity.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, and detect or investigate fraudulent or malicious activity.
Communicating with You. We use your personal information to provide customer support and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including: Shopify, vendors, and other service providers (IT, payment processing, analytics, fulfillment, shipping); business and marketing partners; when you direct or consent to disclosure; with our affiliates; and in connection with a business transaction or legal obligation.

We use Shopify to support personalized advertising based on your online activity with different merchants and websites. You can opt out of this here.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third Party Websites and Links

The Services may link to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of sites we do not control.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. As of the effective date of this policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16.

Security and Retention

No security measures are perfect. We recommend you avoid unsecure channels for sensitive or confidential information. We retain personal information as long as needed to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights to access, delete, correct, or port your personal information, and to opt out of the sale or sharing of personal information for targeted advertising. You can exercise these rights here or by contacting us below. We honor the Global Privacy Control signal where applicable.

You may opt out of promotional emails at any time using the unsubscribe link. We may still send non-promotional emails about your account or orders.

Complaints

If you have complaints about how we process your personal information, contact us using the details below, or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country you live in, relying on recognized transfer mechanisms where required.